This just pissed me off, they actually said it was mandated by california, they had no say or leeway in it, and that the state I'm paying tax to, to make sure roads are in driveable condition then leaves huge potholes in some of them, causing damage to my rims due to low profile tires and lightweight aluminum rims, and then they mandate that such claims must be the driver's fault.
The other thing is that a point is a point, whether you rolled a $200,000 car, hit 3 more, one of them drove off a cliff and another one caught fire, whether you slightly damaged someone's bumper in a parking lot and the damage is $800, or whether you "collided with a pothole on the road".

Grr...

For now I told them to stuff it and I'll pay for the damage myself, but that's just wrong.

Now, because I had close to zero trust in comcast, I looked at their customer agreement, and got it amended where it was unclear and changed a few things I didn't like. In the end, this is what I got in the contract I signed:

Now, my SLA actually says I'm getting 22Mbit / 5Mbit (without powerboost), but I seem to be getting a bit more right now (of real sustained speed after protocol overheads).

The downsides:

Now, you have to be careful with speed tests and general speeds from comcast due to speedboost that temporarily gives you fake speeds.

Here are real speeds that I measured with sustained TCP speeds over an ssh connection: