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2009/06/10 Switched To Comcast Business
π 2009-06-10 01:01 in Public
Ok, those of you who know me, you're going to ask who is writing this, and what I did with the real Marc :)
So yes, I switched from our dual DSL setup (12Mbit/s down / 1.5Mbit/s up) to comcast business internet for their 25Mbit / 5Mbit offer.

Now, because I had close to zero trust in comcast, I looked at their customer agreement, and got it amended where it was unclear and changed a few things I didn't like. In the end, this is what I got in the contract I signed:

  • comcast business is mostly a different company
  • I'll never have to call the dreaded 800-comcast number ever
  • $95/month for 25Mbit/s down 5Mbit/s up (real sustained, and 50Mbit/s |
  • 10Mbit/s with powerboost) and I can drop my second phone line that I otherwise don't need (another $20/month savings)
  • No bandwidth cap
  • Got the install fees waived
  • Waived early termination fee
  • First month free was offered
  • Now, my SLA actually says I'm getting 22Mbit / 5Mbit (without powerboost), but I seem to be getting a bit more right now (of real sustained speed after protocol overheads).

    The downsides:

  • latency is now 100ms instead of 10ms, although I can live with that
  • even if it's comcast business, I have slightly lower trust in them, but we'll see.
  • Now, you have to be careful with speed tests and general speeds from comcast due to speedboost that temporarily gives you fake speeds.


    Here are real speeds that I measured with sustained TCP speeds over an ssh connection:

  • download: 3.2MB/s | 25Mbit/s
  • upload: 640KB/s | 5Mbit/s

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