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- https://landing.google.com/sre/sre-book/chapters/postmortem-culture/
- When things go wrong anyway (not if, but when), revert first, argue later
- Anyone can request a post mortem
- Either because there is truly something to learn
- Sometimes also because the team(s) that made the mistake could use the experience and the time to reflect :)
- It states facts and timelines, not fault or blame.
- It’s often a bit humbling to have to write a postmortem, so, it’s also an incentive to try harder to avoid a future one :)
- Failure should be treated as a lesson to all learn from
Blameless Post Mortems