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Let’s be honest, this is a complex multi level failure
- Let’s be honest, this is a complex multi level failure
- Each component passed its own tests
- They likely even passed integration tests
- Lessons learned:
- Design redundant/multi level safeties
- Like a fuse in the battery and a separate fuse in the system
- If time/budget allows, don’t rely on end user testing only, but do include it as the last level
- Whenever possible, have flexible ship dates. Don’t force ship something everyone knows isn’t sufficiently tested/ready/finished, unless you really must (Xmas)
Morals of the Samsung Note 7s Story